Placing Order

When you're done shopping, click "Checkout" to place your order. All of the items in your shopping bag appear in your order during checkout. If you don't want to order all of the items, simply edit your shopping bag. During checkout, you will be asked to provide:

  • Your email address and password, for security purposes.

  • The address you want to ship to.

  • For premium brands shipment refer to shipment costs with respect to your location & weight of up to 4kg per order. Otherwise the cost of shipment will be indicated at Check out.

  • Your credit card type, number and expiration date.

  • Any promotional codes you have received.

Save For Later

If you would like to buy some items in your bag now, but you are not ready to buy all the items in your bag, you can click "Save for later". This feature moves the items you aren't ready to purchase out of your bag and allows you to buy only the items you want to buy now.

After you complete your purchase — or when you leave and return to the site — all the items you saved for later will be added back to your bag, so you can easily purchase them at that time if available as we cannot guarantee availability.

Placing An Order

You will have a chance to verify the information at checkout and if no changes are necessary proceed to "Place Order". You will also receive an e-mail confirming that your order has been received within approximately 24 hours. We will send you another email to notify you when your order has been shipped and that we've charged your credit card/ Debit Card or method of payment at check out.

Express Checkout Process

Register with us and you can store your credit card, billing and shipping information on our secure server, so you won't have to type them in every time you check out.


Multiple Shipping Addresses

You can only ship to one address each time you checkout. If you are shopping for people at different addresses, you will need to place each order separately; these will be charged separately too.

You can use the "Save For Later" feature described above to help you separate the items in your order. Simply move the item(s) you wish to ship to a different address into your save for later area. After completing checkout for your first address, return to your shopping bag and purchase the item(s) for your second address.

  • Payment Payment methods will be indicated at check out.

Changing or Cancelling Your Order

Kindly bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently, and we cannot change or cancel an order once it has entered the shipping process. You can return products after receipt in accordance with our Returns Policy or your right to cancel.

Please note: If you cancel an item that qualified you for a promotion or special deal, you may no longer receive that discount or promotion or unable to return that item.


Right to Withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period ("Cancellation Period") will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement by e-mail only. You may use the attached model withdrawal form.